• Company
  • Services
    • Nearshore Outsourcing
    • Business Intelligence Factory
    • Data Warehouse
    • Big Data
    • Social Intelligence
    • Dashboard
    • Data Integration
    • Financial Planning Consolidation
  • Technologies
    • SAP
      • SAP Analytics Cloud
      • SAP Lumira 2.0
      • SAP Lumira Discovery
      • SAP Lumira Designer
      • SAP BusinessObjects BI
      • SAP BusinessObjects Planning & Consolidation
      • SAP BusinessObjects Data Services
      • SAP HANA
      • SAP Predictive Analytics
      • SAP Sybase IQ
      • SAP ASE
      • SAP BW
    • Microsoft
      • MS SQL Server RDBMS
      • MS SQL Server Integration Services
      • MS SQL Server Analysis Services
      • MS SQL Server Reporting Services
      • MS Datazen
      • MS Power BI
      • MS PowerPivot
      • MS Power View
      • MS Power Maps
      • MS Power Query
    • Tableau
    • QlikView
    • Qlik Sense
    • Qlik NPrinting
    • Microstrategy
    • Microstrategy (Dossiers and Dashboards)
    • Others
      • Oracle
      • Jedox
      • MySQL
      • Pentaho – Kettle
      • Talend
  • Training
  • HR
  • Contact Us

Social Intelligence

Home Services Social Intelligence

Most organizations focus only on analyzing internal information, but leave out key information found in social media.

Social media (for example, Twitter and Facebook) provides lots of structured information related to comments, such as the place where the comment was posted, gender, and age of the person, etc. It also provides unstructured information (the comment itself) which could be key at the time of making a decision.

TechBI has experience in implementing Social Intelligence projects allowing us to make a rich analysis about people’s comments on social media in reference to particular topics.

Such implementations allow organizations to be pro-active in terms of customer’s needs, and to make quick decisions that customers demand.

Listed below are some application areas:

  • Analysis of suggestions and recommendations
  • Public opinion monitoring
  • Customer service
  • Tracking customer preferences
  • Continuous improvement
  • Fraud detection
  • E-mails analysis
  • Spam filtering
  • Crime detections trough social media.

Other Services

datawarehousing
dashboard
Integración de Datos
PCF Planificacion y consolidacion financiera

Do you have any question, or want to know more about us?

Contact Us
CompanyServicesTechnologiesTrainingHRContact Us
All rights reserved.
  • Español
  • English